Welcome to Frequency Wellness. These Terms of Use govern your access to and use of our website and online services. By accessing or using our website, you agree to be bound by these terms. Frequency Wellness is a wellness clinic located in Parnell, New Zealand, offering wellness treatments focused on frequency healing technology. Our services are not intended to replace medical advice, diagnosis, or treatment.
By using our website to book appointments or access any content, you agree to these Terms of Use. If you do not agree with any part of these terms, please do not use our website.
Our treatments are provided for wellness purposes only.
The information provided on our website and during your appointment is not intended to serve as medical advice, diagnosis, or treatment. We are not medical doctors, and our treatments are not guaranteed to heal or cure any condition. Please consult a qualified healthcare provider for any medical concerns.
We offer online booking and may send payment links for services rendered. All transactions are processed securely.
Appointments are booked online via our website. When you book an appointment, you will be required to provide basic personal information (name, email address, phone number) and, in some cases, additional details such as your medical history and other relevant information for the treatment.
We use Cliniko, a third-party provider based in Australia, to manage our bookings, client information, invoicing, and payments. By using our services, you consent to the processing of your data by Cliniko in accordance with their policies and applicable data protection laws.
We require cancellations to be made at least 24 hours prior to the appointment. If you cancel within 24 hours of your appointment, we reserve the right not to issue a refund. Refunds are available only if the cancellation is made more than 24 hours before the scheduled appointment.
All content provided on our website, including text, graphics, logos, images, and software, is the property of Frequency Wellness or its licensors and is protected by intellectual property laws. You may not reproduce or distribute any content without our express written permission.
Our website and services are provided on an "as is" and "as available" basis. Frequency Wellness does not make any warranties regarding the accuracy, reliability, or availability of our services or website content.
In no event shall Frequency Wellness be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.
You agree to indemnify and hold Frequency Wellness, its affiliates, and third-party providers (including Cliniko) harmless from any claims, liabilities, damages, and expenses arising out of your use or misuse of our services.
We reserve the right to modify or update these Terms of Use at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.
These Terms of Use are governed by and construed in accordance with New Zealand law. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
For any questions or concerns regarding these terms, please contact us at:
Frequency Wellness
170 Parnell Road
Parnell, Auckland 1052
Email: info@frequencywellness.co.nz
Phone: (09) 817-6772